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While Foster sees the potential of the Levendary brand in the Chinese market, she seems to have doubts about Chen as the right person for the job. She views him as a go-getter who has become a local baron, but who lacks the qualities of a professional manager. It seems the few weeks he spent in Denver, USA when he was hired were far from being sufficient to imbue him with the managerial talent necessary to oversee a successful establishment of the Levendary Café brand in China.
(a) Given Louis Chen’s background, how could his traits benefit Levendary Café’s success in the Chinese market?
(b) CEO Mia Foster seems to have limited international management experience but has gained a great deal of management experience within the domestic market. In what ways (if any) do you might this affect her ability to effectively train an international manager?
(c) The increased pace of globalisation means that more and more multinational teams have individuals coming from different cultural backgrounds. Explain how Mia Foster might develop a highly effective multinational team?
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