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This semester you are to prepare an industry research report as your final assessment.
Weight: 40%
Assessment due date: Week 14, 17 October 2020, 11:59 PM
Length: 2,200 words ± 10%, excluding title page, executive summary, table of contents, reference list, and appendices
Type: Individual
Feedback mode: N/A
Submission: All work is to be submitted in digital format through CANVAS. By submitting your work, you will be acknowledging that you have read, understood and agreed to the content and expectations of the Assessment Declaration. All assessments MUST be accompanied by An Electronic Assessment Cover Sheet.
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Learning Objectives Assessed:
Ready for Life and Work:
This assessment aims to assess the students’ knowledge of modern-day logistics and SCM concepts being applied in a real-life setting in the retail and service sectors. The student will also develop the following skills:
Assessment Details:
For assessment 3, students are expected to do research about EITHER Challenger (http://www.challenger.com.sg/) OR Courts (https://www.courts.com.sg/corporate-information#about-courts/) and analyse the company's retail service quality. The students should perform comprehensive research on the selected retailer to find out more information about the company’s logistics’ performance in this field.
Important note: The whole report must be about the selected retailer.
Assessment requirements:
You will work on EITHER Challenger OR Courts and develop your analysis based on the instruction provided below.
This assessment tasks allows you to apply the concepts, principles and relevant techniques that are the basis of this course’s educational content. You should refer back to the course content as well as read relevant sources such as textbook, research articles and course notes. You need to collect data/information using multiple appropriate sources and develop an understanding of the nature and structure of the associated retail chain. The industry research report format is provided as a guide, but students should be able to adapt it to suit any academic paper writing situation.
Assignment 3- SP2 2020 - Rubric.pdf
The Assessment Outline:
The report will be evaluated based on the following outline: Please refer to the assessment rubric for more details.
The executive summary is a stand-alone section, which summarises the background, objectives/aims, issues/problems and recommendations of your report. The executive summary can only be written of course, after you have finalised the report.
Description of retail services/products and the company. Here you can discuss the essential points about the company/organisation and the importance of investigating the particular services/product supply chain. The introduction should include the aim and scope of the report.
A comprehensive literature review base on at least 10 (TEN) resources that can be mixture of academic and/or non-academic sources is required to:
Also, according to your research and the theories taught in class, address the following issues:
The conclusion 'wraps up' by summarising the gaps identified and how you resolved them. Discuss the lessons learnt from this industry research report developed in relation to the concepts learnt from lectures. Suggest any limitations of this research work.
Updated Table of Contents provided with no errors and proper names for each heading. The document should be extremely neat and professional looking. Instructions for the content should have been followed exactly. The reader of this document should be able to view it as extremely professional. English should be at an excellent level for HD.
Topics should properly be presented, clear explanation on analysis and outcome is needed. Showing understanding of what was utilised from the case or reference paper and how the analysis was done are required.
Support Resources:
This assessment requires that you meet RMIT's expectations for academic integrity. More information and advice on how to avoid plagiarism are available in the Course Guide.
Open Academic Integrity
Sample Research Paper:
Example of Reliable and Valid Resources:
The distinctive characteristics of merchandise management, operating systems, and services delivered by brick & mortar businesses like Food Town will be compared with the new retail business who adopt e-commerce platforms. Food town is a traditional supermarket that sells a limited assortment of products over the past 20 years. The new supermarket is a multi-channel retailer run by a brick and click model. The benefits & challenges for food-town into adopting a business online will be discussed in the report. And then I will be analyzed about the use of new technologies that might affect the service quality of Food Town. Based on these factors, I advise Food Town to implement effective technologies in their supply chain management & going online for better customer service.
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