Ethical Principle For Digtal Transformation Expert Answer
Ethical behaviors and consideration are no longer an option in digital transformation world as it ultimately determine the success of a business. Privacy and confidentiality are an essential ethical values that assure business and customers that the transaction and business relationship will be conducted timely and in privacy. Use of statistical database keep the data valid but private and restore business potential in customer relationship management. As a result, adopting such measures would augment confidentiality on customer behalf helping the businesses to work on cyber security and statistical database to avoid such invisible abuse. It is indispensable, as many internet users avoid dealing any business activity with companies that don’t protect their privacy.
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For modern and digitalized enterprises, the principle of integrity is crucial for efficiency and accuracy of business process mainly decision making. The protection of personal data through cyber threats is essential at both organizational and individual level at all digitized system in institutions. Protecting the accuracy and validity increases business performance and stability while improving maintainability (Pearlman, 2019). Data integrity and cyber security analyst are few common example of this value, making essential constituent of enterprises security protocol.
Framing the ethical challenges in digital world, could be a tool for development on both individual and organization perspective.
Katsikas, S, Lopez, J and Pernul, G 2005, ‘Trust, Privacy and Security in E-Business: Requirements and Solutions. Viewed on 24th March 2020, <https://www.researchgate.net/publication/29863409_Trust_Privacy_and_Security_in_E-Business_Requirements_and_Solutions>
Pearlman, S 2019, ‘What is Data Integrity and Why is it important’, Viewed on 24th March 2020 <https://www.talend.com/resources/what-is-data-integrity/>
2. Digital economy would be useful and reliable when digital professionals will adopt ethical principles despite being in a highly competitive environment. Transparency is a core value that guide business professionals and organization to take informed consent. It can improve relation between service provider and customer discouraging monetary gain. Taking on the ethical issue through different ways like Radio-frequency identification enable transparency practice and tracking end-to end supply chain to enhance product quality. Hence, business ethical practice can build their image in global audience and develop employee morale-better productive goals. Solution security, product and information is integral part of digital world (Busch, 2018). Therefore, business to play leading role in cyber market engage in approaching ethical concern to sustain trust of customer and business partners.
Ethical imperative, such as focus on worker upskill to set off machine intelligence can minimize harm and increase benefits for both employee and organization. It includes business to develop programs that can merely help employees gain skills to thrive where success require ability to work prolifically in digital world and technological advancement like AI, block chain or cyber security. This would help business to stand in the digital competitive market focusing creativity and foresight on further development in tech market.
Outlining major ethics with digital transformation are embraced by all organization and leave room for interpretation.
Busch, R 2018 ‘How can we build trust in the digital age’, The world Economic Forum. Viewed on 23rd March 2020 <https://www.weforum.org/agenda/2018/01/trust-digital-age-cybersecurity-roland-busch/>
Ochangco, D 2019 ‘Ethics and Digital Transformation’, Viewed on 23rd March 2020
<https://digileaders.com/ethics-and-digital-transformation/>
3. Two major ethical principles for digital transformation that business should adhere are biasness and transparency. Biasness problem could be unconscious that’s a key issue in recruitment and of ethical consideration within an organization. Algorithms can help strain biasness through looking at people competencies. Hence, avoid biases is no more an option (Linnemann, 2019). This way business could see diversity in their workforce and a chance to potential candidate to help grow the business. Moreover, it would help business to move from usual talent pool introducing workforce to pool in productive ideas and maintain brand image.
Artificial Intelligence tool is used by company to protect privacy of both employees and customers. Transparency, an essential ethical concern is of great challenge. Companies can identify task and information that could be entrusted to machine or people. Transparency is practiced through leader trust and tireless work to ensure AI work fair enough to the business (Sari, 2020). Furthermore, it can help business to maintain open lines of communication with employees and practice company operation and accountability. Analyzed data and forecasting model are kind of data transparency that offer company an opportunity to ensure goals of business leaders are clear and united.
In digital economy, business are successful and reputed if they incorporate ethical value for digital transformation.
Linnemann, M 2019 ‘How AI Can Help Your Business Say Bye to Bias’, Viewed on 25th March 2020 <https://www.technative.io/how-ai-can-help-your-business-say-bye-to-bias/>
Sari, Y 2020 ‘Data Transparency for Digital Transformation’, Viewed on 23rd April 2020 <https://inform.tmforum.org/insights/2020/03/data-transparency-for-digital-transformation/>
4. Crucial ethical principle for digital transformation within a business could be to design privacy and integrity. In the world of digital economy, consumers and business put great concern for protection of their data and to avoid cyber-attacks. Cyber security officials in today’s world, play a key role to restore personal information in all digitalized sectors, such as introduction of biometrics for identity. The privacy alert can present business with ethical dilemma. Approaching the concern can help business to develop human-centric policy to security, propelling its success. Resolving the issue of integrity and privacy can enhance customer trust and loyalty, building reputation in the market and expanding business relationship.
Being bias is one of unintentional ethical behavior that may cause harm to the business. Beware of bias is a fundamental ethical principle concern. For instance, cherry-picking data is used to support digital transformation business or testing digital service that could raise ethical concern, expecting activities to be done with impartiality and integrity. Algorithmic bias could be resolved through transparency prior to develop or deploy digital service (Hutchinson, 2019). Moreover, it could help business gain consumer trust and develop smart insights to attract customer effectively. Business can enhance predictive analysis and data based approach, striking development of new products with dynamic and diverse mindsets of workforce.
Ethics aren’t a marketing tool that has no influence on culture of digital organization, instead it represents behaviors exhibited by people who have vested interest in the area of digital transformation.
Kohen, I 2020 ‘The Human Elements of Cyber Security: Privacy, Ethics, Usability and Responsibility. Viewed on 24th March 2020 <https://www.business2community.com/cybersecurity/the-human-elements-of-cybersecurity-privacy-ethics-usability-and-responsibility-02284498>
Hutchinson, K 2019 ‘Artificial Intelligence Can Improve Business Growth’, Viewed on 23rd March 2020 <https://readwrite.com/2019/05/30/artificial-intelligence-can-improve-business-growth/>