BSBSTR502 Task 1 – Knowledge Questions
Task summary
Required · Access to textbooks/other learning materials. · Access to a computer and Microsoft Office. · Access to the internet.
Timing Your assessor will advise you of the due date of this assessment via Canvas.
Submit on Canvas 1. This completed workbook
Assessment criteria
Re-submission opportunities
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You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Question 1 | a) Give two (2) examples of business-related systems and
b) Two (2) examples of business-related processes Explain how the selected systems could be used to support effective continuous improvement. |
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Question 2 | Identify two (2) continuous improvement methodologies and briefly describe them. | |
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Question 3 | What strategies can you employ to ensure the adoption and implementation of continuous improvement methodologies? | |
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Question 4 | Why is it important to establish decision-making systems that include the whole team? | |
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Question 5 | Identify and describe at least 3 decision-making processes. | |
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Question 6 | Describe 3 strategies to negotiate, resolve conflict and de-escalate incidents. | |
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Question 7 | Explain how a continuous improvement system such as “meetings” relate to other business systems and requirements including:
· knowledge management · performance management · quality and · sustainability. |
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Question 8 | List 5 examples of sustainability principles which must be met upon the implementation of change and improvement processes. Why should you follow these principles?
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Congratulations on completing this assessment workbook, please remember to submit:
- This completed workbook
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